If you've ever reached out to a company via email, direct message, or a phone call, you've probably been met with some type of chatbot service. Across a range of industries, companies are leveraging chatbot offerings to enhance customer service and reduce costs. As younger generations demonstrate an increasing desire for quick and efficient 24/7 service, the opportunity for chatbots continues to grow. The chatbot market size is projected to jump from $2.6 billion in 2019 to $9.4 billion by 2024 at a compound annual growth rate (CAGR) of 29.7%. And although the chatbot market is being tapped primarily by major companies and businesses, individuals have also started looking to chatbots as a means of engaging in alternative social interactions and everyday conversations.

Some of the best artificial intelligent chatbots are created from a demand for better service, more efficient management, or just curiosity. These chatting bots are applicable to various industries and are accessible to an abundant amount of users, which opens doors to an endless amount of opportunities. In the recent years, the growth in popularity of chatbots has been the result of the amount of research poured into its underlying technology. These AI-powered bots are now being integrated in various industries such as payments, banking, customer service, and even pure personal amusement. The birth of chatbots developed from the curiosity of whether a robot can really fool any human into believing that it is human as well.